Things we’ve learned…

 

Store Location

 

Positive  

We do our best work at the front of the store. That’s obvious. The more consumers we see, the better our sales result and overall effectiveness.

     
Negative   Seems like we end up banished to the “dairy” section when we aren’t given an “Action Alley” location.  The net result of a back of store location is an expediential loss of effectiveness for us as we only end up seeing a fraction of the store traffic.
     
Solution  

As you prep the store for our arrival, do everything possible to pre-arrange the in store demo location.

 

Store Contact

 

Positive  

When we know who we are supposed to see on arrival, and that person is expecting us, our day becomes easy.

     
Negative   When that designated person isn’t there, we often end up dealing with a person that has no idea why we are there or what we’re doing. This happens all to often and takes valuable time away from the sales effort.
     
Solution  

When ever possible, please give us two contact names. When we call to introduce ourselves, we’ll always ask if “that person” is expected to be there when we arrive. Simple as it sounds, it sure helps.

 

Event Priorities

 

Positive  

We are almost always made to feel very welcome at our store locations.  Often times, when the store learns that “character Tony” is traveling with us they want to see him right away.

     
Negative  

 If we trot “Tony” out before the scheduled end of the day visit, it makes it pretty hard for us to work our “sale” location.

     
Solution  

Help us out by letting us know what your priority expectation is for our visits to your stores. If we know we are executing the day to your needs, it makes it a lot easier for us to “stick to the schedule” with store personnel. At the same time, we understand that some of you will prefer to execute the day based on what the store wants. We’re good with that too. Just let us know so that we all end up on the same page.

 

Event Planning

 

Positive  

No doubt in any ones mind. The better prepared we are when we arrive at the store, the more effective we are going to be.

 

We do our best, to make this promotion as easy on you as possible. When you provide us the location, contact and phone information, we’re good to go on your behalf. Its not complicated so long as the ground work is in place.

Weather

 

Positive  

Our balloons are creatures that depend on fair weather to operate safely in.

     
Negative  

For several reasons, when it is raining, snowing or windy (in excess of 15 miles per hour, our exterior store operations are impossible for us tocomplete. I can’t remember a time when we’ve been unable to put a cold air balloon up because of wind. However, when its raining, its pretty hard for us to justify putting a balloon out to get soaked.

Problem is, they “mildew” very, very fast. Once a balloon is dirty or stained, there is no known way to clean it without damaging either the fabric or the coating on the fabric. So, when that happens, we have to make a phone call asking Kellogg’s to replace the equipment.  

That’s why, if its rainy or wet, the exterior balloons are not used.

 

 

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and may not be used or reproduced without the permission of

Scott L Spencer and, or The Kellogg Company.

Tony The Tiger is a Registered Trade Mark of the Kellogg Company.